Report A Claim
Workers Compensation Claims
California
California Claims reporting information (Athens Administrators)
Non-California
Great American has launched a new Worker’s Compensation claim reporting tool, the First Notice of Loss Application for non-California claims only, written through PacWest.
- To use the app, you will first need to register on the Great American Insured Portal https://insuredportal.gaig.com/
- Click the Request Access link
- Complete the Policyholder Registration form
- Confirm the Insured Portal system generated the “Identity Verification” email
- Once registered, you may access the app at: https://reportwcclaim.gaig.com
**This reporting method permanently replaces online claim reporting through the Network, and is preferred over reporting losses by phone.
Property, Liability, & Auto Claims
- Email our claims team at AlternativeMarketsClaims@gaig.com
- Fax your claim to 888-223-1317
- Call our claims center at 866-750-4216 (from 8:00 am to 5:00 pm)
**These reporting options are reviewed only during business hours.
Before reporting your claim, please have ready:
- Your policy number
- Complete and accurate information regarding the claim