Podium
Podium is an SMS (or text messaging) platform. It allows clients and prospects to text your office number. Text messages are routed to the proper person on your team through an integration with AMS360. Texts can be sent from the computer or from the Podium smartphone app. Additional texting numbers can be configured upon request.
There are also automated campaigns that can be implemented at your office. These campaigns include:
- Net Promoter Score (NPS) and Google Review Request
- Insurance Review/Renewal (For Personal and Commercial Lines)
- New Customer Welcome
- New Policy Confirmation
You can watch our group training video here. If you have questions or would like to get started with Podium, please submit a media ticket.